Emergency water shutoff card
Use only for a known private control on a dry, safe route. This card does not authorize operation of utility, shared-building, well, or fire-system equipment.
| What is happening? | First control | Boundary |
|---|---|---|
| One known fixture or appliance is leaking | Use its familiar local valve | Stop if the valve binds, leaks, or is unsafe to reach |
| Pipe or unknown private source is releasing water | Use the confirmed private main | Only when it is clearly identified and moves gently by hand |
| Several units, neighbors, or the street are affected | Call the responsible authority | Utility, association, manager, landlord, or building contact |
| Water is near electricity, gas is suspected, or access is unsafe | Leave the area | Use emergency services or the responsible utility |
Never operate these by guess
Utility meter or curb-stop valves · shared risers or manifolds · irrigation or backflow equipment · gas controls · fire-suppression controls · wet or damaged well equipment · stuck, corroded, buried, leaking, or unknown valves
- Use normal hand pressure only on a confirmed private valve.
- Stop if the valve binds, cracks, leaks, or needs a tool or added leverage.
- After flow is controlled, document what changed and call the correct private, building, or utility boundary.
Household shutoff record
Have uncertain controls confirmed by a plumber, property or building contact, well professional, or serving water provider. Do not operate equipment just to fill in this sheet.
Household review
Show occupants the private valve and safe route. Review before hurricane season and update after plumbing, irrigation, meter, property-management, well, or access changes. A supply shutoff does not clear electrical, gas, structural, wastewater, fire-system, or stored-water hazards.